FAQS

I have damaged hair from my flat iron, blow dryer and coloring, will the oils help with this?

This is one of the most asked questions we get here at K|O. We are happy to say, YES, our 100% Pure Keratin Oil products help promote rejuvenation, hydration and overall hair health caused by excess damage.

What is Keratin Oil made from?

Each product is specifically formulated in an FDA Certified Lab, to help promote rejuvenation, hydration and overall hair health caused by excess damage. Keratin Oil is one of a family of fibrous structural proteins.In Animals, It is the key structural material making up hair, horns, claws, hooves. In humans, hair, skin, and nails are made of Keratin and are also the protein that protects epithelial cells from damage or stress.

What is Keratin Oil used for?

 When you use traditional shampoos, conditioners, and other hair products, can strip away your hair's natural proteins (which happen to have keratin in them). These oils are used to help promote healthier, stronger and overall hair health.

What does a Keratin treatment do for your hair?

Added Protein for Your Hair. One of the main causes of breakage and split ends is a lack of protein in the hair. When you use traditional shampoos, conditioners, and other hair products, you can strip away your hairs natural proteins (which happen to have keratin in them).

How long does it take to get my order?

All orders are processed same day as long as its completed by 2 pm mountain standard time. All orders are shipped via USPS and will arrive within 2-5 business days. A tracking number will be uploaded and you will receive a text or email when your order ships.

Where is my order?

Click here to login to check for a tracking number. Or you may chat with us now to check on the status.

What is your refund policy?

We offer a 30-day unconditional money back guarantee. Please chat or call us anytime to discuss your refund.

Is your product natural?

Yes, all products are 100% natural. Our scented products are infused with pure and natural essential oils.

Why isn't my tracking link working?

It usually takes 1 business day for the USPS to upload tracking results. If you received your tracking order the day you ordered, please allow 1 business day to update.